Collection search - It Takes Teamwork
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Record information – Brief 
It Takes Teamwork
Series title:Customer Contacts: How to Win More Friends for Yourself and Your CompanyHierarchical level:Item (Accession level)Date:1960/1969Item number (ISN):555944Type of material:Moving imagesFound in:Archives / Film, Video and Sound -
Record information – Details Fonds/collection:SEARS CANADA FONDS / FONDS SEARS CANADAAccession:2018-00316-XMedia:FilmPart:1 of 1Production date:1960/1969Release date:1960/1969Production company:Cleveland B. Chase Co. Inc.Description:A training too highlighting the importance of working as a team in order to give the best customer service possible. It emphasizes not passing the buck if a question is not in your wheelhouse, or outside of your department, but instead, helping the customer the best you can or directing them to someone else. Additional tips include showing the customer that you and the team want to help them, explain store policies, and try to assist them as best as you can. <11mn>Language:EnglishTechnique:FILMSTRIPDetailed holdings information: -
Ordering and viewing options Conditions of access:to be determinedRestrictions on consultation:To be Determined / À déterminerCopyright status:Under copyright.Copyright owner:Cleveland B. Chase Co. Inc.Reproduction access:To be Determined / À déterminerYou can order materials in advance to be ready for you when you visit. You will need a user card to do this.
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