Collection search - Perspective on Quality

Record information – Brief

1

Perspective on Quality

Item number (ISN):

555961

Hierarchical level:

Item (Accession level)

Date:

1986-06-02

Item number (ISN):

555961

Type of material:

Moving images

Found in:

Archives / Film, Video and Sound

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Record information – Details

Fonds/collection:

SEARS CANADA FONDS / FONDS SEARS CANADA

Accession:

2018-00316-X

Media:

Video

Part:

1 of 1

Production date:

1986-06-02

Release date:

1986-06-02

Description:

Video feature Joseph H. Batogowski, senior executive vice-president of merchandising, as he discussed the perspective of customers on the quality of products. He emphasized that what the customer perceives is important, regardless of whether it is fact or not. Customers looked for durability, performance, and brand. His department looked into what the customer were saying about quality in regards to Sears. Customers view value in workmanship, material, looks, and price. He emphasized the need to destroy prevalent myths about quality as the pertain to Sears. ?23mn 30s?

Language:

English

Notes:

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"Includes a note tucked into the label on the cassette case that reads:June 12/86Mr. Visosky:This is the video we showed at the Officers' Workshop. We had a copy made and hope you will use it where appropriate.W. G. Pridham"~Duration is approximate.

Detailed holdings information:

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Vault ISN:

927910

Format:

VIDEO

Location number:

43123AV

Vault code:

GAT

Number of items:

1

Kind of sound:

SOF

Duration:

25:22

Made from:

DEPOSIT

Status:

MASTER

Vault ISN:

1134278

Format:

VIDEO

Location number:

555961.MXF

Number of items:

1

Made from:

43123AV

Status:

MASTER

Vault ISN:

1134279

Format:

VIDEO

Location number:

555961.MP4

Number of items:

1

Made from:

43123AV

Status:

REF
Ordering and viewing options

Conditions of access:

to be determined

Restrictions on consultation:

To be Determined / À déterminer

Copyright status:

Under copyright.

Reproduction access:

To be Determined / À déterminer

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